General Terms & Conditions

These conditions are necessary to ensure everyone has a safe and enjoyable time

Anyone coming into the venue not planning to skate will need to pay a £1 spectator fee on arrival

In the building please:

  • Remove all hats
  • Ensure that all belongings are stored safely in a locker.
  • Rollacity accepts no responsibility for the loss, damage or theft of any items.
  • Children under the age of 12 must be accompanied by an appropriate adult for the duration of their visit.
  • Proof of ID will be required when purchasing alcohol.
  • Chewing gum is not permitted within the venue.
  • Skating is not permitted in any area other than on the Rink / Rink access points.

A Rollacity staff member will check skates upon entry and they must be:

  • Clean and fit for use.
  • All available fittings must be attached; including wheels, bearings or stoppers.
  • Suitable plugs must be in place of parts that have been removed.
  • Wheels must be of equal size and free from debris.
  • Skates that have been used outside may require cleaning before use on the rink.
  • Please make flush any over hanging parts or accessories, including cheese-blocks, screws and bolts.
  • Ensure bearings are clean and visibly dry, do not use lubrication of any kind.
  • Please refrain from entering or exiting the building on skates, only put on and take off skates within the venue.
  • Aggressive or speed skates cannot be used on the rink.

On the rink:

  • Please be aware of other skaters at all times.
  • Skates must be worn at all times when on the rink.
  • Do not skate with electronic equipment ie phones, ipods or cameras.
  • No pushing, chasing or sliding.
  • Do not take food and drink near or onto the rink.
  • Any abusive or irresponsible behaviour may result in removal from the rink and/or the building.

Please be aware that:

  • Food or drink that has not been purchased from Rollacity cannot be consumed within the building.
  • Games that require leaving the rink may be played during your visit.
  • CCTV is in operation at all times to ensure the safety of customers and staff.
  • Smoke/haze machines and flashing lights may be used during your visit.
  • Payments may be made either by cash or debit/credit cards; we cannot accept cheques as a form of payment.
  • Online purchases are non refundable and non transferable.
  • No smoking within the building.
  • Re entry charges may apply.
  • Roller skating is classed as a sporting event and entered in at your own risk.
  • Do not participate in roller skating if you are suffering from any condition that may effect your abilities and or balance.

By entering RollaCity property you agree to all terms and conditions and understand the risks involved. You agree to waiver all possible legal action or compensation claims towards RollaCity LTD or its employees, past or present, for any injuries, financial loss or damages that may occur now or in the future.

Rights Of Admission Reserved

Party Terms & Conditions

Up to 4 adults are admitted free with all Gold, Silver and Bronze children’s parties. Any additional spectating adults are chargeable at £1.00 each (our standard spectator fee) any additional skaters are chargeable at the general rate of admission. For pricing please see our admission timetable.

Games that require leaving the rink may be played during your party.

Gold, Silver and Bronze parties have a minimum number of 10 chargeable guests, Elite and Executive parties have a minimum number of 8 chargeable guests.

Any guest attending with food any allergies are advised to bring a prepared meal as not all allergies or intolerance are catered for. Please call 01702548004 before booking for more information.

Age restrictions apply to Evening Parties – currently Wednesday Evenings (over 18’s only), Friday Evenings (under 18’s only). All other sessions are suitable for all ages.

Additional food and drink can be purchased from our café.

If you choose to bring your own birthday cake we will prepare and present it to the birthday guest.

All food and drink must be kept within your reserved area. No food or drink is permitted on the rink.

Only food and drink purchased on the premises is permitted.

Any balloons that you may bring are to be kept within your reserved area.

The party booker or representative must stay within the building throughout the duration of the party.

All personal belongings must be kept in lockers.

Rollacity accepts no responsibility for lost or stolen personal belongings during your party.

Any outstanding balance due is to be settled in full on admission.

Parties are not exclusive use. Therefore, other guests / parties will be present within the building during your visit.

Deposits are non refundable.

Rollacity reserves the right to change Party formats and operational methods.

Roller skating is a highly active sport and as such has an element of risk involved. Please do not allow any guest to participate in roller skating if you know them to be suffering from any medical condition affecting their balance or abilities in any way.

Our skating rink is closely supervised by our stewards, who have a responsibility to ensure safety for all. They are not able to offer individual support.

Anyone participating in Roller skating does so at their own risk.

Our standard terms and conditions of entry will also apply.